Terms of Service
Effective Date: 10.01.2025
Welcome to aymanabdelhady.com. By accessing or using our website, you agree to these Terms of Service. Please read them carefully.
1. Services Provided
We provide the following professional services:
- Integration of industrial methodologies into innovative marketing strategies.
- Strategic planning, marketing operations enhancement, campaign development, web development, and content creation.
- Application of lean principles, such as 6-Sigma, to streamline operations and improve efficiency.
- Project management and business analysis services to help businesses optimize systems and achieve growth.
2. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when engaging with our services.
- Comply with all applicable laws and regulations.
- Avoid any misuse of our website or services that could harm our business or other users.
3. Payment Terms
- Payments must be made through our approved payment channels.
- Full payment may be required upfront for certain services, as outlined in specific project agreements.
4. Service Delivery
- We are committed to delivering services as agreed in our contracts and proposals.
- Delays caused by the client, such as late provision of information or approvals, may impact timelines and deliverables.
5. Intellectual Property
- All materials, content, and strategies delivered are proprietary and may not be reproduced, distributed, or reused without our consent.
6. Termination of Services
- We reserve the right to terminate services if the client violates these terms.
- Termination due to a client breach will not be eligible for a refund.
7. Limitation of Liability
- We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
8. Governing Law
These terms are governed by the laws of South Africa.
9. Contact Information
For questions regarding these terms, please contact us at:
- Email: ayman@aymanabdelhady.com
- Phone: +27815162307
Privacy Policy
Effective Date: 10.01.2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing information provided during service inquiries or transactions.
- Business Information: Details about your organization necessary to deliver our services, such as operational data for analysis or strategy development.
- Usage Data: Information about how you use our website, such as IP address, browser type, and time spent on pages.
2. How We Use Your Information
We use your information to:
- Deliver and improve our professional services, including marketing strategies, project management, and operational enhancement.
- Process payments and manage customer accounts.
- Communicate with you regarding inquiries, updates, and promotional offers (if you opt in).
3. Sharing of Information
We do not share your information with third parties except in the following cases:
- When required by law or legal processes.
- To trusted service providers who assist us in operating our business (e.g., payment processors).
4. Data Security
We implement industry-standard measures to protect your personal and business information. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Request access to your data.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your data, subject to legal and contractual obligations.
6. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings if you prefer.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.
8. Contact Information
If you have questions or concerns about this policy, please contact us:
- Email: ayman@aymanabdelhady.com
- Phone: +27815162307
Refund Policy
Effective Date: 10.01.2025
We strive to ensure client satisfaction with the professional services we offer. Our refund policy outlines the conditions under which refunds may be granted for our services.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Marketing and Campaign Development Services: If the deliverables do not align with the agreed-upon strategy or objectives outlined in the project agreement.
- Web Development and Content Creation Services: If the final output is significantly different from the approved project scope or does not meet agreed quality standards.
- Business Analysis and Project Management Services: If reports or deliverables fail to meet the expectations defined in the contract or scope of work.
- Operational Efficiency and Lean Principle Services: If the recommendations or implementation plans provided are proven to be unfeasible or impractical for the client’s stated requirements.
2. Non-Refundable Services
Refunds will not be provided in the following cases:
- Services that have been fully delivered as per the agreed-upon terms and scope of work.
- Changes in the client’s business requirements after the project has commenced.
- Delays or issues caused by the client, such as failure to provide necessary information or feedback within the agreed timelines.
3. Refund Request Process
To request a refund:
- Submit a written refund request to ayman@aymanabdelhady.com within 14 days of service delivery or project completion.
- Include details such as the service provided, reason for the refund request, and supporting documentation if applicable.
- Refund requests will be reviewed within 7 business days, and the client will be notified of the outcome.
4. Refund Resolution
If approved, refunds will be processed as follows:
- Refunds will be issued to the original payment method within 14 business days.
- Partial refunds may be offered for services that were partially delivered or completed.
5. Contact Information
For questions or assistance regarding refunds, please contact us:
- Email: ayman@aymanabdelhady.com
- Phone: +27815162307
All materials, content, and strategies delivered are proprietary and may not be reproduced, distributed, or reused without our consent.
The terms of reference provided in all project proposals and service agreements are the intellectual property of aymanabdelhady.com and are protected under copyright law. These terms may not be shared, duplicated, or utilized by the client or third parties for any purposes outside the scope of the agreed project without prior written consent.